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Your Benefits HOME
Looking for information about your health benefits? You've come to the right place! This is your one-stop shop for all things benefits. Scroll to learn more or use the quick links to get started!
We believe that happy, healthy employees are essential to a company's success, and that's why we offer an exceptional benefits package. From comprehensive healthcare coverage and robust retirement plans to pet care and tax-deferred savings accounts, we've got you covered.
We're committed to helping you make the most of your benefits package, anytime, anywhere, on any device. Access your benefits directly via single sign-in from your Elevate by Nextep™ account or mobile app!
Quick Link: SBC Plan Summaries
Here's a quick overview:
Benefit Plan Options
Your company's benefits offering may differ from what is listed here.
Please log in to your Elevate by Nextep™ mobile app or desktop account to verify which benefits are available to you.
Health Plans
Medical
Comprehensive health coverage options designed to keep you and your family healthy.
View Plan →Telehealth
24/7 access to board-certified doctors via phone or video for non-emergency care.
View Plan →SBC Documents
Review the Summary of Benefits and Coverage details for your specific plans.
View Docs →Pre-Tax Savings Accounts
Flexible Spending (FSA)
Set aside pre-tax dollars to cover eligible out-of-pocket medical expenses.
View Plan →Health Savings (HSA)
Long-term benefits savings account for those enrolled in high-deductible health plans.
View Plan →Health Reimbursement (HRA)
Your employer may offer this to help offset deductible costs. Learn more.
View Plan →Dependent Care (DCA)
Save pre-tax money to pay for eligible child or adult dependent care expenses.
View Plan →Limited-Purpose (LPFSA)
Use this pre-tax money specifically for dental and vision expenses.
View Plan →Parking & Transit FSA
Save pre-tax dollars to pay for work-related parking & transportation.
View Plan →Supplemental Benefits
Pet Care
Coverage for routine vet visits, illnesses, and emergencies for your furry friends.
View Plan →Employee Perks & Help
Health Assist
Personalized advocacy to help you navigate and better understand your benefits.
Learn More →Employee Assistance (EAP)
Confidential counseling, coaching, and resources for everyday issues.
View Plan →Holiday Savings
Set aside money that's paid back to you in Nov, just in time for holiday shopping.
View Plan →Aetna Rewards
Are you a member of our Aetna medical plan? See the special perks available to you.
Learn More →How to Complete Your Enrollment
Delivery - Initial and Open Enrollment
When you're initially eligible for benefits and during annual open enrollment, Nextep sends eligible employees an email with instructions, plus several email reminders.
Qualifying Events
To enroll or make off-cycle changes for a qualifying event, please reach out to your Nextep benefits specialist with the required documentation.
Access
Enrollment is easy to find! Log in to your Elevate by Nextep™ mobile app or desktop account. You'll see a banner with a quick link to enroll and make changes.
Choose Your Benefits
Follow the easy on-screen instructions to choose benefits. You'll see a running tally of your monthly costs. Click Submit when finished, and that's it!
Check Your Paystub
Select Pay in your Elevate by Nextep™ account to verify your deductions on your first paycheck after the benefits effective date. Report any corrections to Nextep.


Summary of Benefits & Coverage (SBC)
Ready for the small print? Click the link below to find your insurance summaries in English or Spanish and get all of the details you need to know about your health plans.
Enrollment Opportunities
During your employment, you'll have several opportunities to enroll or make changes to your benefits:
Initial Eligibility
When you first begin full-time employment with your company, your benefits eligibility clock starts, if applicable.
There is usually a 30 to 60-day waiting period to become eligible for benefits, with benefits beginning on the first of the month following your eligibility date.
Example: You begin working full-time on October 15. Your company has a 60-day eligibility waiting period. You will become eligible to enroll in benefits on December 15, with benefits effective January 1.
Note, even if an employee is classified as "part-time," they may still be eligible for benefits if they regularly work 30 hours or more per week. Also, ERISA requires an employee who works 1,000 hours or more in 12-months must be allowed to enroll in the company's retirement plan.
Contact your supervisor, Nextep Health Assist, or Nextep rep or log in to your Elevate by Nextep™ account or mobile app for information on your company's eligibility requirements. Receiving benefit information does not guarantee eligibility. Your dependents may also be eligible, including your spouse, domestic partner, and child dependents up to age 26.
Qualifying Event
In addition to initial eligibility and open enrollment, you may enroll or make changes to your benefits within 30 days of federally-approved qualifying events.
Qualifying events are circumstances that may make an employee or their immediate family members eligible to enroll in, change, or terminate coverage under the company's plan. The employee must make benefit changes within 30 days of these life events. Examples include:
- Marriage or divorce
- Birth of a child
- Loss of coverage in another plan
- Increase or decrease in hours
With most benefit plans, changes must align with the event. For example, a spouse's job loss may make the spouse eligible to join the employee's benefit plan.
Learn more about qualifying events:
QUALIFYING EVENTS
Mid-Year Open Enrollment
Open enrollment for health and supplemental plans occurs each year in August. During this time, you have the option to enroll, terminate, or make changes to your benefit plans.
Nextep will contact you via email and in your Elevate by Nextep™ desktop account and mobile app when your company's open enrollment begins. All enrollments or changes are effective October 1, regardless of when the enrollment is received.
Though your open enrollment changes will become effective October 1, your health plan still runs on the calendar year. For example, your deductible and coinsurance balances refresh each year on January 1.
Your company may not offer all of the benefits listed here. Benefit availability may vary by location. Log in to your account and visit the enrollment portal to view your specific benefit offerings and costs.
If you need to make changes after your enrollment period ends, our benefits team is available to help! Also, check your benefit deductions on your first paycheck in October. Report any corrections to Nextep immediately.
Important note: Your company's open enrollment schedule might look a little different from what is shown here. Many teams sign up or make changes to their health benefits in August for an October 1 start date, but your company might follow a different timeline. No matter when you lock in your choices, your deductible and coinsurance will still run on the standard calendar year and reset every January 1.
You may enroll in or change these voluntary benefits on a month-to-month basis: pet, legal, and ID theft protection, lifestyle.
Check out open enrollment resources:
OPEN ENROLLMENT
Year-End: FSA, HSA, DCA, and More
Annual enrollment for tax-advantaged savings accounts, such as FSA & HSA, occurs each November for a January 1 effective date.
At the end of the year, you'll have the opportunity to enroll in FSA, HSA, DCA, LPFSA, and Parking & Transit FSA accounts.
FSA and HSA elections do not automatically renew each year.
To comply with IRS regulations, employees must re-enroll in the FSA and HSA benefit each year to continue participation.
- Flexible spending account (FSA), Dependent Care Account (DCA), and Limited-Purpose FSA (LPFSA): You must experience a federally-approved qualifying event to change your deduction amount mid-year for these plans.
- Health savings account (HSA), Parking & Transit FSAs: Annual enrollment is at the end of the year with a January 1 start date. You can start, stop, or change your deductions for these plans at any time during the year for any reason.
- Retirement: Once eligible, you may enroll or change your 401(k) or other retirement account at the beginning of each month. Exception: You may change contributions to 0% at any time.
The IRS adjusts the maximum contribution limits for these accounts each year. Visit your FSA annual enrollment resource center during November to see the updated maximums and plan your budget.
Check out year-end enrollment resources:
YEAR-END FSA/HSA ENROLLMENT
Am I eligible?
Receipt of this info does not guarantee benefit eligibility. Plans may vary based on geographic area availability, company's benefit portfolio, and eligibility criteria.
Log in to your enrollment portal in your Elevate by Nextep™ account or mobile app to see the specific plans available to you.
How much does it cost?
When it's time to enroll, you can view pricing for all plan options right in your Elevate by Nextep™ account or mobile app. As you click through the enrollment screens, a running tally will track and display your monthly costs in real time.
Need help choosing? Use the built-in Decision Support tool to get tailored benefit recommendations based on your unique lifestyle and budget.
Quick Links: Nextep Benefit Plans
If the terms of this plan overview and the policy differ, the policy will govern. ⇧ Back to top
Nextep Health Assist is ready to help!
Need help navigating benefits or finding a provider? Our experts are a click away.
Call us at 888-811-5150, chat with us in your Elevate by Nextep™ account, or click the button below to get in touch.