Open Enrollment

It's time for annual open enrollment! During this time, you may enroll, waive, or make changes to your benefits with Nextep and your company. We're excited to deliver top-notch benefits you and your family count on.

We're pleased to announce some new features this year! If you or your family members are enrolled in one of Nextep's Aetna health plans, we're pleased to announce two new perks: Aetna's wellness program that rewards your healthy behaviors with gift cards, and a $100 annual credit for over-the-counter (OTC) items at CVS. Read more about these features here:

AETNA WELLNESS         CVS OTC CREDIT

This year, we've made open enrollment easier than ever!

Access your open enrollment options directly from the home page of your Elevate by Nextep desktop account or mobile app. Read more here about how to enroll or change your coverage.

Scroll to see your options, get answers to questions, and more, or use the quick links below to get started right away.

 

How to Complete Your Open Enrollment


 

DELIVERY
Nextep will send eligible employees an email with instructions once enrollment is open. Several email reminders will deploy with info and reminders to complete the online process.

 

ACCESS
Log in to your Elevate by Nextep account on desktop or mobile app. You'll see a banner at the top of your account with a quick link to open enrollment.

 

CHOOSE YOUR BENEFITS
Follow the easy on-screen instructions to choose the benefits that fit your lifestyle. Click Submit to complete your enrollment, and that's it!

 

CHECK YOUR PAYSTUB
All selections will be effective October 1. Check your deductions on your first paycheck in October and report any corrections to Nextep immediately.

Elevate by Nextep app = easy street!

The Elevate by Nextep mobile app makes open enrollment easy! Get easy access anytime, anywhere, on any device.

  • Visit benefit carriers with one simple sign-in
  • View paycheck deductions
  • Complete open enrollment
  • Change your retirement withholding and check your balance
  • View and present insurance cards at the doctor's office
  • Review dependent and deductible info

Download it today to manage benefits on the go, right from your phone!

Download in the App Store  Get it on Google Play

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Answers to your questions

Questions? We have answers! Here are your most frequent questions regarding open enrollment.

Q: When is open enrollment?

A: We will contact you via email when your company's open enrollment begins. All enrollments or changes are effective October 1, regardless of when the enrollment is received.

Please note, your company may not offer all of the benefits listed here. Log into your account to learn more about your specific benefit offering.

If you need to make changes after your enrollment period ends, our benefits team is available to help! Also, check your benefit deductions on your first paycheck in October. Report any corrections to Nextep immediately.

You may contact Nextep's benefits team online, by email at benefits@nextep.com, or by phone at 888-811-5150 with any questions or concerns about the enrollment process. You may also contact your health advocate with questions about your plans.

Q: What about other plans?

A: We have additional plans on different enrollment schedules:

Q: Am I eligible?

A: Contact your supervisor for information on your company's eligibility. Receiving benefit information does not guarantee eligibility. Your dependents may also be eligible, including your spouse, domestic partner, and children up to age 26.

Q: How much does it cost?

A: The costs for each type of coverage can be found on your company's benefits cost sheet or in the online running calculator when you're enrolling in your benefits.

Benefit costs may or may not reflect your employer's contribution.

Q: When is my next opportunity to enroll?

A: There are three main periods during which you can enroll or make changes to your benefits:

  • Open enrollment: If you miss online open enrollment, your next opportunity will be next year's open enrollment. Nextep's open enrollment period is generally held each year in August, with an effective date of October 1.
  • New hires: If you are a newly-eligible employee, you must submit benefit enrollments within 30 days of your eligibility date. Your next opportunity to make changes is during open enrollment.
  • Qualifying event: You may also make changes that align with a qualifying event, such as the birth of a child, marriage, divorce, or job loss. Changes must be made within 30 days of the qualifying event.
  • Note: A qualifying event allows an employee to enroll or change coverage levels within a plan. It does not allow an employee to switch plans or to make a change that is inconsistent with the qualifying event.
  • Also note that some voluntary benefits, such as pet insurance and lifestyle benefits, are available to enroll or cancel at any time on a month-to-month basis.

Q: Tell me more about lifestyle benefits.

A: Lifestyle benefits offer access to a number of perks, including:

  • Savings on dining and everyday items
  • Hotel discounts
  • Roadside assistance
  • Auto repair discounts
  • Veterinarian 25% discount with Pet Assure
  • Legal access
  • ID theft resolution
  • Fitness center savings

The lifestyle program is available to all employees on day one of employment, whether full-time, part-time, or enrolled in any other benefits. You can add or drop coverage at any time, and you'll pay the monthly benefit cost directly to the carrier rather through paycheck deduction.

Do you have more questions? Get help from your Health Advocate!

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Available Plans

Benefit plans that may be available during open enrollment include:


Your company's benefit offering may differ from what is listed here. Please log into your Nextep account to verify which benefits are available to you.

You will have the opportunity to enroll or make changes to your flexible spending accounts at the end of the year.

Your Health Advocate is ready to help!

Need help understanding your beenfit options or completing open enrollment? Nextep's Health Advocate can help! Experts are ready to give you personalized, one-on-one, confidential assistance at no cost.

Here's how to get quick help with your open enrollment:

  • From your Elevate by Nextep account, click Benefits, then Health Advocate for simple sign-in.
  • Call Health Advocate toll-free at 877-324-0257.
  • Need help from your Nextep specialist? Log in and visit the Help tab or call 888-811-5150.
  • Or, click the button below to submit your question to our help desk!

GET HELP

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