Employee Assistance Plan (EAP)

Employees can benefit from the Employee Assistance Program (EAP) at every stage of their lives and careers. Its information services touch on everyday issues like budgeting and major purchases to health and education concerns.

Employees have access to all services through a single phone number or internet sign-on, saving time and providing easy access to valuable information. When you need help or just have a question, the EAP is here, confidential and free of charge.

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EAP Resource Topics Include...

Mental wellbeing
Manager and career resources
Self-improvement
Stress management
Depression
Healthy ageing

Child & elder care search
Managing debt
Disaster resources
Fitness & nutritition
Addiction
Home purchase planning

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Here's a quick overview:

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EAP: Types of Resources

Telephone Consultations

Speak confidentially with a consultant to sort through your options and contact an effective resource.

Personalized Referral

Consultants help you develop a list of referrals for various community services.

Educational Material

Get free advice on various topics.

Personal Assistance

Arrange person to person sessions for problem resolution.

Webinars and Videos

Explore multimedia resources such as recorded webinars, podcasts, and videos about well-being topics.

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Answers to Your Questions

Receipt of this info does not guarantee benefit eligibility. Different dental plan tiers may vary based on your goegraphical area, company's benefit portfolio, and eligibility criteria. Log in to your enrollment portal in your Elevate by Nextep™ account or mobile app to see the specific plans available to you.

The Employee Assistance Program (EAP) is designed to help you lead a happier, more productive life at home and at work by connecting you with licensed counselors and work/life specialists who are compassionate, confidential experts at helping people cope and feel more in control.

Additionally, the EAP offers many self-serve resources online, via on-demand webinars and podcasts, and more.

If you are an employee of a Nextep client, you are already automatically welcome to utilize the EAP! No enrollment forms are necessary, nor is participation in any other benefit plan.

Nextep's EAP services support the whole family. Our services are available to your employees, spouses, and dependents, whether they're on your health plan or not.

This service is available at no cost to you.

Simply login to access a wealth of online resources for many of life's issues. Sometimes, though, you may need more personalized help. The EAP is here for that, too. Call 1-888-319-7819 to connect with a counselor who will:

Define the problem clearly
Assess the type of help needed
Provide help or connect you to the appropriate specialist

We know how sensitive personal issues can be. Your privacy and security is an important priority.

The EAP is completely confidential.

Since it's a third-party service separate from both Nextep and your company, none of the information you share with the EAP specialist is shared with your employer or even with Nextep.

Nothing! The EAP is available at no cost to you.

Nextep's EAP services support the whole family. Our services are available to employees, spouses, and dependents at no cost to you, whether they're on your health plan or not.

In your Elevate by Nextep™ account or mobile app, login and tap the Benefits card. You'll get single sign-on access to all of your benefit sin one easy place, including your EAP plan. Simply click Call or Explore on the Employee Assistance Card to connect.

You can also connect directly with the EAP: