Pet Insurance
Protect your pets with Nextep’s robust pet insurance options. With coverage for many common ailments and accidents, you can keep Fido healthy while you save more of your dollars.
Pet insurance covers many services, including:
- Accidents, poisoning, and allergic reactions
- Injuries, including cuts, sprains, and broken bones
- Common illness, including ear infections, vomiting, and diarrhea
- Procedures and services, including surgeries, RX medications, therapeutic diets, hospitalization, X-rays, MRIs, and CT scans
- Hereditary and congenital conditions
- Serious or chronic illness, including cancer and diabetes
Download a printable summary of the plan:
DOWNLOAD
Watch this video for a quick overview of pet insurance!
Answers to your questions
Questions? We have answers! Here are your most frequent pet insurance questions.
Q: How do I enroll?
A: Because each pet is different, enrollment is a bit different.
Begin by visiting petinsurance.com/nextep to get a customized quote for your cat or dog. If you have another species of animal, call 888-899-4874. You can enroll or terminate pet insurance at any time for any reason on a month-to-month basis.
Q: Is my bunny Cottontail covered?
A: Yes! Pet insurance covers a wide number of species, from ferret, to snake, to cockatiel, and more.
For a customized quote on your rabbit, reptile, or exotic pet, please call 888-899-4874.
Q: How can I make changes?
A: You can make changes to your policy during the benefit open enrollment period by visiting petinsurance.com/nextep. All changes are subject to underwriting approval.
Q: Can I still use my vet?
A: Absolutely. You're free to visit any licensed veterinarian, anywhere in the world—even specialists and emergency providers.
Q: Are pre-existing conditions covered?
A: Unfortunately, no. Like all pet insurers, pre-existing conditions are not covered.
Q: What if I have multiple pets?
A: Our plan can help. Sign up each pet with individual plans and receive a volume discount.
Q: What is the vet helpline?
A: Nationwide's pet helpline offers free advice to members from veterinary experts by calling 877-738-7874. Call any time for guidance on pet concerns. Have this info ready when calling:
- Policy number
- Pet's current health condition and medications
- Symptoms and duration
- Package label, if a substance was ingested
Q: How do I make a claim?
A: Nationwide's pet helpline offers free advice to members from veterinary experts by calling 877-738-7874. Call the helpline at any time for guidance on pet concerns. Have this info ready:
Fax
714-989-5600
Mail:
Nationwide Claims Dept.
PO Box 2344
Brea, CA 92822-2344
Elevate by Nextep app = easy street!
The Elevate by Nextep app makes it easy to manage your benefits! Get access anytime, anywhere, on any device.
- Visit benefit carriers with one simple sign-in
- View paycheck deductions
- Complete open enrollment
- Change your retirement withholding and check your balance
- View and present insurance cards at the doctor's office
- Review dependent and deductible info
Download it today to manage benefits on the go, right from your phone!
Questions?
We have answers!
Here's how to get quick, personalized help from Nextep's experts:
- From your Elevate by Nextep account, visit the Help tab.
- Call 888-811-5150.
- Or, click the button below to submit your question to our help desk!
